A focused, admin-only PMS platform built for properties whose bookings come in by phone, walk-in, OTA, or travel agency — properties that don't need a public booking website. The whole product is the back office: a visual room board, fast reservation entry, folios, housekeeping status, discounts, services, and reports — all bilingual (Arabic / English) and multi-tenant SaaS.
Every screen below is from a real production build, captured today. Designed so a new front-desk hire is productive on day one.
Each hotel is its own tenant with isolated data, but staff sign in through the same login. Platform owners can sign in as SuperAdmin to manage every property and switch tenants from the toolbar.
Opening view: today's check-ins and check-outs, occupancy %, revenue, rooms needing attention, top room types, and quick-action cards for the actions staff do most.
A color-coded board of every room, grouped by floor. Green = clean & ready, blue = reserved, yellow = ready for inspection, red = needs attention. One click on a card opens its history, current guest, or maintenance ticket.
Auto-numbered reservations (R202605-0001 …) with arrival, departure, room, guest, total amount, and status badges. Filter by date range, status, room, or guest.
Fast intake flow optimized for phone bookings: pick dates and guest count → choose room and rate → confirm with guest details. Picks up existing guests automatically.
Two screens, one story: define room types (Standard / Deluxe / Suite) with base price, occupancy, and amenities — then assign physical rooms to those types, with their floor, view, and current status.
Configure the property structure: how many floors, what rooms are on each, what their numbering scheme is. The front-desk board mirrors this layout so staff see the property the way they walk it.
Full guest profile: contact details, nationality, civil ID / passport for KYC compliance, plus every past reservation, every folio, and every service request — the whole relationship at a glance.
Every stay opens a folio (running bill). Charges land automatically (room nights, services, taxes); payments are posted as they come in (cash / card / transfer / cheque). Balance updates live until check-out.
Live housekeeping board: every room and its current status (clean / dirty / inspected / out-of-order), who's assigned, and how long it's been. Updates flow back to the front-desk board instantly.
Two related modules: maintain a catalog of paid services (spa, laundry, airport pickup, room service) and a list of discount codes (long-stay, corporate, agent). Both surface inline in the new-reservation wizard.
Built-in reports across reservations, revenue, occupancy, room performance, and guests. All exportable to Excel for accounting handoff. Per-tenant for hotel staff, cross-tenant for platform owners.